FAQs

Questions Frequently Asked By Homeowners

Why am I using Timber Warriors for my tree claim?

Most importantly, we prevent homeowners from falling victim to door-knockers. Poor, inexperienced, and unlicensed crews come out of the woodwork during someone’s time of need; and most homeowners do not know how to identify these crooks. We come from an arboriculture background, so we know a professional when we see one. We know the arboriculture industry.

If you find a legitimate company nearby, it’s possible that they have not worked an insurance claim before, which means they do not know what your adjuster needs to get his or her job done, close the claim, and cover whatever costs (or services) your policy allows.

But here’s the best part: we have crews from our Member Network that are near you! We have vetted them and instructed them on what services need to be done in order to fulfill your claim.

What does Timber Warriors do?

We help homeowners and communities with their tree emergencies and/or tree claims. We ensure that the tree crew is properly equipped for the job and that services are done within your policy limits.

Do I need to have my adjuster look at the tree and any damage before Timber Warriors comes out?

There is no need! During our first conversation, we will ask you to send us photos. We rely on the clear photos you send in, as well as the photos our Members will send, to communicate with our partner (your adjuster).

The best photos you can send us are: entire front of the house, the entire back of the house, location of the tree taken from a distance and from various angles, area of impact taken from a distance and up close, and damaged areas due to impact taken up close and from various angles. Typically, this results in approximately 10 photos.